GENERAL TERMS AND CONDITIONS OF CONTRACTING

1. OBJECT OF THE GENERAL TERMS AND CONDITIONS OF CONTRACTING
2. IDENTIFICATION OF THE PARTIES
3. PURPOSE OF THE COMPANY
4. SERVICES OFFERED
5. REGISTRATION FOR ACCESS TO CONTRACTING
6. ELECTRONIC CONTRACTING AND PURCHASE SYSTEM
7. PAYMENT OF SERVICES
8. TECHNICAL PROBLEMS
9. USE OF THE PLATFORM
10. EXCLUSION OF WARRANTIES AND LIABILITY
11. RIGHT OF WITHDRAWAL
12. COMMUNICATIONS
13. SERVICE CONFIRMATION
14. ERRORS AND CANCELLATIONS
15. TERRITORIAL SCOPE
16. ONLINE DISPUTE RESOLUTION
17. PROTECTION OF PERSONAL DATA
18. CLIENT'S RESPONSIBILITY
19. FORCE MAJEURE
20. INTEGRITY
21. SAFEGUARD
22. AMENDMENT OF THE GENERAL TERMS AND CONDITIONS OF CONTRACTING
23. JURISDICTION AND APPLICABLE LAW

1. OBJECT OF THE GENERAL TERMS AND CONDITIONS OF CONTRACTING

The present general terms and conditions of contracting (hereinafter, the “GTC” and/or the General Terms and Conditions of Contracting) expressly regulate the contractual relationships arising between the owner of this website and the consumer users who, through this website trompo.ad (hereinafter, the “Platform” or the “Website”), owned by MYCAR BC, S.L. (hereinafter, the “Company”), contract the services offered at any time.

The purpose of this document is to establish the conditions that will govern the contracting, by the client, of any service offered by the Company through the client's website and for the purposes established.

These General Terms and Conditions of Contracting have been prepared in accordance with Andorran law, Law 13/2013, of June 13, on effective competition and consumer protection, and Law 20/2014, of October 16, regulating electronic contracting and operators who carry out their economic activity in a digital space.

If accepted by the client, the General Terms and Conditions of Contracting will begin to apply to the services contracted by the client, from the date of acceptance.

Any matter not expressly provided for in these General Terms and Conditions of Contracting shall be reserved to the Company, without prejudice to the application of the provisions of the applicable regulations.

By using this Website, users declare that they are aware of and accept the various procedures necessary to access the different services offered by the Company, as well as to formalize their contracting.

The client accepts, understands, and comprehends these General Terms and Conditions of Contracting when contracting with the Company through this Website, having prior knowledge of its content, having been provided with a copy of them in a durable electronic format, in addition to being published on this same Website. Likewise, the client assumes the obligations set forth herein.

If you wish to download and obtain a copy of these General Terms and Conditions of Contracting, which are available to all clients of the Platform, you can obtain it by clicking HERE, freely and free of charge.

The present GTC constitute a legally binding contract. You have a duty to read them and should not continue with the purchase of the service if you do not accept the terms detailed below.

The act of telematically following all the steps of this process implies the client's express acceptance of the present General Terms and Conditions of Contracting, having the same validity as the client's in-person signature.

Likewise, it is recommended that the client carefully read our Legal Notice, Privacy Policy, and Cookies Policy before contracting the services of the Company.

The language in which the contracting procedure will be processed and in which these General Terms and Conditions of Contracting will be formalized shall, unless otherwise indicated, be Catalan.

2. IDENTIFICATION OF THE PARTIES

On the one hand, the Company's details are as follows:

Name/Corporate Name: MYCAR BC, S.L.
Trade Name: TROMPO
NRT: L-718267-T
Registered address: Calle Ciutat de Sabadell, number 6, 4th floor, door 4. AD700. Escaldes-Engordany, Principality of Andorra.
Telephone: (+376) 601143
Email: info@trompo.ad
Registration Data: Registry Book: S-443, folio number: 401-410, registry number: 23189, commercial number: 933867-D

On the other hand, the details of the client (hereinafter, the “Client” and/or the “Clients”), shall be those provided by themselves through the Web user registration form.

You can visit our “Privacy Policy” to obtain more detailed information on the processing of personal data.

A Client shall be considered any natural or legal person, or entity without legal personality, who contracts the services through the Company's Website and who, cumulatively, meets the following requirements:

Be a natural or legal person residing or domiciled in the Principality of Andorra.
If a natural person, they must be over 18 years of age and have sufficient legal capacity to contract.
The consumer protection law, as well as the rights recognized to consumers, shall apply only to those natural or legal persons who are considered consumers and/or users in accordance with article 2 f) of Law 13/2013, of June 13, on effective competition and consumer protection.

3. PURPOSE OF THE COMPANY

The purpose of the Company is the management, creation, design, maintenance, implementation, sale, and rental of software, computer applications, databases, and websites, as well as advertising, marketing, and communication agency services, (hereinafter, the “Company Services” and/or the “Services”) through the Company's Platform.

In any case, and by way of disclaimer, the Company will in no way carry out sales on behalf of third parties and/or manage the property of third parties. The Company will act as the owner and manager of the advertising portal on which the client will publish their own content, and the user, through the same portal, may contact them.

Although the Company is the owner of the website, the content of the advertised products, their data, and any information related to them does not belong to it.

4. SERVICES OFFERED

The sale of advertising space for vehicles constitutes the core of the services offered by the Company, from the Web platform, and the purpose of these is to offer the Client a place in which to advertise their products for sale.

The obligations assumed by the Company through these General Terms and Conditions of Contracting are, in any case, obligations of means and not of results.

The Company may, unilaterally and at any time, offer new services for sale on the Website, as well as suspend or cancel, temporarily or permanently, any of the services offered.

Each of the publications on the web platform will provide the necessary information for the web user's query and will be correctly completed by the client. The user may consult the information of the advertisement for which they are interested free of charge. It will be the client, at the time of contracting the advertising space, who will assume the payment of this space. Payment will grant access to this advertising space for a period of 30 calendar days.

The Company constantly works to update and improve its website, but it is not responsible for updating or verifying the data concerning the products advertised by clients. Clients will, in any case, receive access for the proper updating of this content.

The Company will not be responsible for the information, images, and all types of data that clients publish on their website. Therefore, it will not be responsible for any rights violations arising, whether due to the authorship of the photographs, incorrect information, or any other factual case.

The Client can choose the rate and the service that best suits their needs, paying the corresponding price and, if applicable, accepting the specific terms and conditions.

The Company reserves the right to modify the price and conditions of the offered service at any time, informing the client of this change. Changes may be due to organizational or any other reasons the Company deems appropriate. The participants accept that the Company will not be responsible for any damage or loss resulting from these modifications.

5. REGISTRATION FOR ACCESS TO CONTRACTING

For the Company to provide its Services, it is necessary for the Client to register in advance on the Platform and acquire an exclusive account.

In this regard, the Client must complete the registration form on the Website with their personal information, which must be truthful and up-to-date.

Upon completing the registration process, the Client agrees to provide truthful, accurate, and personal information. Furthermore, at its sole discretion, the Company may refuse to grant a specific username for the account.

The account will be personal and may not be shared with anyone else. The Client will be responsible for maintaining the confidentiality of their username and password. If it is a company and shares this login information with its employees, the company will be responsible for their use within the framework of their work duties.

After completing the form, the Client must accept the Platform's Privacy Policy before finalizing the registration process.

The access password entered must be kept in a secure place by the Client, who is solely responsible. Once registered, the Client may change their password using the “Forgot Password” link or in the client's personal area.

In case of any suspicious or improper use of their registration information (identifier and password), they should immediately contact the Company through the same email address provided by the Client in their user registration.

6. ELECTRONIC CONTRACTING AND PURCHASE SYSTEM

In accordance with current legislation, contracts concluded electronically will produce all the effects provided by the legal system, when consent and other necessary validity requirements are present.

In any case, the electronic support containing the present General Terms and Conditions of Contracting concluded electronically will be admissible as documentary evidence in case of a dispute between the parties.

Similarly, and in accordance with contractual legislation, all information related to the contracting procedure is made available to Clients before starting the contracting process and will only apply if the Client decides to proceed with the contracting of a service.

Purchases made through this website must be made following the established online purchase procedure. The Client may browse the Website and/or search for the desired services.

Access to the contracting process is completely free, with no additional cost associated aside from those derived from the Client's provision of an internet connection. Once a particular service is located, the Client can access its full description, which will include, among other data, the following information: services offered, service duration, service conditions, third parties involved, prices, and payment methods.

Once the desired service is selected, the user must click on the “Subscribe” option to proceed with the purchase. Once selected, the user will have access to the summary of their purchase. This summary will allow them to review the added services and rates, a summarized description of each rate, unit price, and total price.

To complete the purchase, the client must provide the requested personal data, indicate a payment method from those offered, and proceed with the payment.

Once the purchase is completed, the Company will send a confirmation email to the email address provided by the client, confirming it. Subsequently, the Company will grant access to the contracted services through the client’s subscription and registration.

The Services offered by the Company are described on the Platforms and in these General Terms and Conditions of Contracting, with any matters not expressly indicated not being understood to be included.

The contract between the Company and the Client is deemed concluded as soon as the Client completes the contracting procedure by pressing the button “I have read and accept the present General Terms and Conditions of Contracting and the Privacy Policy,” whereby the follow-through of all the steps of the electronic contracting procedure and the inclusion of all the requested data, along with marking the relevant checkbox, constitute acceptance of the General Terms and Conditions of Contracting.

The Company, as the service provider, will archive the electronic document in which this contract is formalized. This electronic document will be accessible to the Client through the link provided to them by email, from where it can be downloaded and printed, including the present General Terms and Conditions of Contracting.

The Company will introduce appropriate and sufficient technical means to identify and correct technical errors in the information management when it is under its responsibility.

The language in which the contracting procedure and this contract will be formalized will, unless otherwise indicated, be Catalan.

PRICE

The current price of the Services offered by the Company will be the one indicated at any time in the “Prices” section of the Platform along with its description, which is publicly accessible and viewable at any time.

Currently, the prices for subscription rates are as follows:

- 1 vehicle = 8 EUROS
- 5 vehicles = 35 EUROS
- 10 vehicles = 60 EUROS
- 20 vehicles = 100 EUROS

The prices of the services offered on the Platforms are represented in EUROS (EUR). If the Client's credit/debit card is not denominated in EUROS, the exchange rate will be applied by the Client's bank at its sole discretion, with the Company not being responsible.

In any case, all these amounts will be displayed to the Client in a detailed manner during the contracting process.

The prices of paid Services may vary depending on the rates available at the time of purchase. The Company reserves the right to change the prices of its services at any time, without prior notice. If a paid service has been acquired and the price is subsequently reduced, or a promotion is made available that would have been more favorable to the Client, the Company is not obliged to refund the price difference.

The Company guarantees that the price will be the current one on the day the purchase is formalized, regardless of the day on which the contracted service is executed. In the event of offers applicable to the website price, these will be indicated next to the initial price with a different typography and/or color that allows the Client to clearly identify the final price. In any case, the period of validity of the offer or promotion will be indicated on the website.

Prices may change at any time, but any changes will not affect purchases for which the Company has sent the Client a purchase confirmation.

By acquiring a paid subscription, the Client accepts that the Company may charge the corresponding payment to the credit or debit card provided. Payments are processed through a third party that complies with the necessary security standards to protect the Client's financial information.

It is the Client's responsibility to ensure that their account information is accurate and up-to-date at all times. If the Client's account information is inaccurate or outdated, the Company will not be responsible for any issues that may arise regarding billing or service availability.

The Company reserves the right to suspend or cancel the account of any Client who violates the present General Terms and Conditions of Contracting or who uses the services inappropriately or unlawfully.

7. PAYMENT OF SERVICES

The only payment method available on the web platform is through a virtual POS, accepting VISA and MasterCard credit or debit cards.

In any case, the Company will use an entity, with the proper administrative authorization, that enables a secure channel with encrypted payment data. The Company will not store information regarding the cards used in its files.

Through the payment gateway enabled by the Company and managed through its banking entity, the Client must enter the card number, expiration date, and CW2 security code. The Client guarantees and is responsible for verifying that all data provided about their card is valid. This data will not be stored or manipulated by the Company but will be registered directly in the payment gateway of the corresponding financial entity.

Regarding the conditions of use of the payment gateway, credit or debit card transactions will be subject to a security and validation check by the issuing entity or payment gateway. It is possible that, when making the payment for our services, your bank sends you an SMS code or a similar confirmation system. Contact your bank for more information on the internet payment procedure. If the issuing entity or payment provider declines the transaction, the Company will not be responsible for delays or cancellations of the contracted Services.

By authorizing the payment through our Website, the user is confirming that the debit or credit card is in their name or that they are the legitimate holder. Once the Client has contracted the Services and paid the corresponding payment through the payment method provided by the Company, an email will be sent to the Client containing all information related to the contracted Services.

In any case, access to the Services for which payment has been made will be effective only when the Company receives confirmation from the payment service entity. If the transaction is, for any reason, denied by the mentioned entity, or the full amount of the contracted Services is not accepted (including any management fees), the contracted Service will be suspended or canceled, informing the Client that the acquisition has not been concluded and that the operation must be carried out again.

8. TECHNICAL PROBLEMS

The Company, as responsible for the Website and in charge of marketing the Services offered through it, provides Clients with a customer service where due attention will be given to all queries, complaints, and suggestions raised regarding the contracting of any Services.

Specifically, the contact methods available to Clients are as follows:

Email: info@trompo.ad
Telephone: (+376) 601143

If the Client detects an error when entering personal data during their registration as a user on this Website, they may modify it in the Client's personal section.

In any case, you may correct errors related to the personal data provided during the contracting process by contacting the Treatment Manager's telephone number or email address indicated or by exercising your right of rectification as set forth in our Privacy Policy through the email address of the Treatment Manager or the Data Protection Officer.

This Website displays confirmation windows in several sections of the purchase process that do not allow proceeding if the data in these sections have not been provided correctly.

Likewise, this website provides the details of all the services added so that, before making the payment, the Client may modify the data of their purchase.

If the Client detects an error in their purchase after the payment process has been completed, they should contact our Customer Service, at the previously mentioned telephone number or email address, to correct the error.

9. USE OF THE PLATFORM

The website trompo.ad provides Clients with access to a multitude of information, services, content, or data (the “Content”) belonging to the Company or its licensors.

The Client assumes responsibility for using the platform and the registration indicated in the previous section. In this registration, the Client will be responsible for providing truthful and lawful information. As a result of this registration, the Client must provide a password, which they will be responsible for, committing to using it diligently and confidentially.

The Client undertakes to make appropriate use of the Content and Services that the Company offers through the Website and, including but not limited to, not to use them to (i) engage in illicit, illegal, or contrary to good faith and public order activities; (ii) disseminate content or propaganda of a racist, xenophobic nature, apology for terrorism, or that violates human rights; (iii) cause damage to the Company's physical and logical systems, the platform, its suppliers, or third parties, introduce or spread computer viruses or any other physical or logical system that may cause the aforementioned damages; (iv) attempt to access and, if applicable, use the email accounts of other Clients and modify or manipulate their messages.

10. EXCLUSION OF WARRANTIES AND LIABILITY

The Company reserves the right to interrupt access and use of the platform at any time and without prior notice, whether for technical, security, control, maintenance reasons, power supply failures, or any other justified reason. Consequently, the Company does not guarantee the reliability, availability, or continuity of the platform, the Services, or the Content hosted on it, so their occupation by Clients is carried out at their own risk, and, at no time, can the Company be held responsible in this regard.

Additionally, the Company does not assume any liability arising, including but not limited to:

The use that Clients make of the materials provided on the Platform, whether prohibited or permitted, in violation of intellectual and/or industrial property rights of the same Website or third-party portals.
Any damage to Clients caused by normal or abnormal functioning of search tools, organization, or location of content, and/or access to Services, and in general, errors or problems that arise in the development or implementation of the technical elements that make up the Services.
The Content of pages that Clients may access from links included on the platform.
The acts or omissions of third parties, regardless of whether these third parties may be contractually related to the Company.

Similarly, the Company excludes any liability for damages of any kind that may arise from the presence of viruses or other harmful elements in the content that may cause alteration in computer systems, as well as documents or systems stored in them. Therefore, the Company will not be responsible in any case when the following occur:

Errors or delays in accessing services by the Client when entering their data in the corresponding form or any anomaly that may arise when these incidents are due to problems with the Internet network, fortuitous event or force majeure, and any other unforeseeable contingency beyond the Company's good faith.
Failures or incidents that may occur in communications, deletion, or incomplete transmissions, so it is not guaranteed that the platform's Services will be constantly operational.
Errors or damages caused on the Platform due to improper or bad-faith use of the Services or content by the Client.

In any case, the Company undertakes to solve the problems that may arise and to offer all the necessary support to the Client to reach a quick and satisfactory solution if any incident occurs.

11. RIGHT OF WITHDRAWAL

By contracting the services offered on the Platform and accepting these General Terms and Conditions of Contracting, the Client understands and accepts the loss of the right of withdrawal over the contracted online services, which are provided automatically and immediately once the client completes the transaction.

12. COMMUNICATIONS

The applicable regulations require that part of the information or communications that we send to clients be in writing. By using this Website, the user accepts that most of these communications with the Company be electronic. We will contact the Client by email or provide information by posting notices on the Website. All communications will be sent to the contact email address with which the Client registered and/or contacted the Company.

For contractual purposes, the Client consents to use this electronic communication method and acknowledges that all contracts, notices, information, and other communications sent electronically comply with legal requirements for being in writing. This condition does not affect your rights recognized by law.

13. SERVICE CONFIRMATION

Requests for Services made by Clients are subject to (i) acceptance by the Company, (ii) Clients’ compliance and acceptance of these General Terms and Conditions of Contracting, and (iii) availability.

The Company reserves the right to refuse the operation if (i) the Client's payment information is not approved, or (ii) any other type of incident related to the Platform's Terms of Use is detected.

When the Client contracts a Service through the Platforms, the Company may send a confirmation email containing transaction details. Once this email is received, the Client should verify that the details of this confirmation email are correct as soon as possible and keep a copy for their record.

14. ERRORS AND CANCELLATIONS

In the event of an error, the Company reserves the right to rectify it and review the Services provided accordingly. In these reviews, the Company may proceed to charge the correct price or cancel the operation and refund any amount charged.

The Company may cancel the operation if the Client does not have sufficient funds. In this case, it is the Client's responsibility to have enough balance to carry out the operation and assumes any possible additional costs that their bank or payment provider may apply if they do not have it.

15. TERRITORIAL SCOPE

The services offered through the Platforms are only available to persons with legal residence in the Principality of Andorra or in European Union countries.

16. ONLINE DISPUTE RESOLUTION

In compliance with Andorran regulations, the Company provides this LINK for any complaints to the “Trade and Consumer Unit” regarding the violation of your rights, based on Law 13/2013, of June 13, on effective competition and consumer protection, as well as related regulations.

Likewise, the Company has official complaint/claim/denunciation forms available to consumers and users, which can be requested through the contact details provided and indicated on the Website. For more information on this matter, you may contact the consumer office in your place of residence.

17. PROTECTION OF PERSONAL DATA

In accordance with the provisions of Law 29/2021, of October 28, Qualified Law on Personal Data Protection (LQPD), and Decree 391/2022, of 28-9-2022, approving the Regulation for implementing Law 29/2021 of October 28, Qualified Law on Personal Data Protection, the Company informs Clients that the personal data provided through the Platform or by sending emails will be processed by the Company as the controller in accordance with the provisions of the Company's Privacy Policy, which must be accepted together with the Terms of Use at the time of registration.

The Client is informed that the Company will process their personal data, and the failure to provide the personal data requested by the Company for the provision of Services may result in the inability to execute it or maintain the business relationship derived from it.

The purpose of processing the Client's personal data is the maintenance, development, and control of the Terms and Conditions, as well as the General Terms and Conditions of Contracting, account management, administrative management, billing, accounting, statistics, loyalty, satisfaction with our services.

The legal basis for processing your personal data is based on our business relationship and the execution of these General Terms and Conditions of Contracting.

Likewise, we inform you that data processing does not involve automated decision-making or profiling for predictive purposes of personal preferences, behaviors, or attitudes. Your data will not be transferred to other controllers, national and/or international; except in cases where there is a legal obligation to do so.

After the end of the service provision relationship between the Company and the Client, for any reason, the Client's personal data will be retained until the end of the applicable limitation period for any liability that may arise from our contractual relationship, as well as during the required period to comply with applicable legal obligations.

The Client may exercise, if applicable, the rights of access, rectification, deletion, opposition, restriction of processing, and data portability by sending a written communication to the email address of the Data Controller at: info@trompo.ad or the DPD email address at: dpo@cplegalconsulting.com.

Likewise, if you are unable to exercise your rights with the Data Controller, you have the right to file a complaint with the Andorran Data Protection Agency (APDA).

18. CLIENT'S RESPONSIBILITY

Clients agree to comply with their legal and contractual obligations generated under these General Terms and Conditions of Contracting. If the Client fails to fulfill any of their obligations or hinders the other party’s ability to fulfill theirs, this will give the other party the right to claim compensation for the damages caused, both for actual damages and for lost profits.

The Client shall be liable for any violations in which they have personally engaged, indemnifying the other party against any error, fault, or negligence not attributable to it, and against any damage derived from the aforementioned violations or errors attributable to the other contracting party. The Company will make every effort commercially and technically within its reach to keep the Services offered through the Platforms available.

19. FORCE MAJEURE

The Company shall not be responsible for any breach or delay in fulfilling any of its obligations when these are due to events beyond the Company’s reasonable control (“Force Majeure Cause”). Force Majeure Causes will include any act, event, omission, or accident beyond the Company’s reasonable control, including but not limited to the following:

Strikes, lockouts, or other industrial action;
Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not), or preparations for war;
Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster;
Impossibility of using trains, ships, aircraft, motor transport, or other means of transportation, public or private;
Impossibility of using public or private telecommunications systems;
Acts, decrees, legislation, regulations, or restrictions of any government or public authority.

It will be understood that obligations will be suspended during the period in which the Force Majeure Cause continues, and the Company will have an extension of time to fulfill such obligations for a period equal to the duration of the Force Majeure Cause.

The Company will make all reasonable efforts to end the Force Majeure Cause or to find a solution that allows it to fulfill its obligations despite the Force Majeure Cause.

20. INTEGRITY

The present General Terms and Conditions of Contracting and any document expressly referenced herein constitute the entire agreement between the Client and the Company regarding the subject matter hereof and supersede any other previous agreement, understanding, or promise between the Client and the Company, whether verbal or written.

The Client and the Company acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party or which could be inferred from any statement or writing in the negotiations held between the two before the same, except as expressly mentioned in these General Terms and Conditions of Contracting.

Neither the Client nor the Company has any action concerning any uncertain statement made by the other party, verbally or in writing, before the date of a contract (unless such uncertain statement was made fraudulently). The only action available to the other party will be for breach of contract in accordance with the provisions of these Terms.

If any of these Terms are declared null and void by a final decision by a competent authority, the remaining provisions of the General Terms and Conditions of Contracting shall remain in force, unaffected by such declaration of nullity.

21. SAFEGUARD

All clauses or sections of these General Terms and Conditions of Contracting must be interpreted independently and autonomously, without affecting the rest of the provisions in the event that one of them is declared null by judicial decision, final arbitration award, or administrative decision. The affected clause(s) will be replaced by another or others that preserve the effects pursued by the General Terms and Conditions of Contracting.

22. AMENDMENT OF THE GENERAL TERMS AND CONDITIONS OF CONTRACTING

The Company may review and amend these General Terms and Conditions of Contracting at any time.

Clients will be subject to the policies and conditions in effect at the time they use the Platform for each transaction unless, by law or government agency decision, the Company must make retroactive changes to said policies, the General Terms and Conditions of Contracting, or the Privacy Policy; in this case, the possible changes will also affect the orders previously made.

In this regard, the Company may amend these General Terms and Conditions of Contracting at any time, with the version applicable at any time being the one published on the Platform. In the event of a substantial modification of the General Terms and Conditions of Contracting, the Company undertakes to inform clients of these changes. Clients also agree to periodically consult these General Terms and Conditions of Contracting to be aware of the conditions applicable to them at any given time.

23. JURISDICTION AND APPLICABLE LAW

The provision of Services is understood to be carried out in the territory of the Principality of Andorra, so Andorran law will apply to all interpretative or contentious issues that may arise.

In case of dispute, both parties agree to submit, waiving any other jurisdiction that may apply, to the jurisdiction of the Courts and Tribunals of the Principality of Andorra.

Finally, we remind the Client that, in case of submitting a claim for any incident in the contractual relationship, they may file the appropriate claim by completing the following electronic form.

Last updated: November 13, 2023

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